- General
Eldan Electronic Instruments Ltd., part of the Neopharm Group (hereinafter – “the Company”), has developed and maintains this website (hereinafter – “the Website”) for marketing and advertising purposes, as well as for your knowledge and education. The Website may, from time to time, feature content and information regarding various diseases, medical conditions, and products used for their diagnosis and treatment. It is hereby clarified that the content and/or information appearing on the Website does not constitute medical and/or therapeutic recommendations. If you suffer from any illness and/or medical condition, we recommend that you promptly consult your treating physician or another healthcare professional.
Please read the following Privacy Policy (hereinafter – “the Privacy Policy”) carefully before accessing and using this Website. By accessing or using the Website, you confirm that you have read, understood this Privacy Policy, and that you agree, without any conditions and/or reservations, that the following Privacy Policy shall be binding upon you, as if you had signed them. If you do not wish for this Privacy Policy to be binding upon you, then you are not permitted to access the Website.
The Company reserves the right to amend and/or update this Privacy Policy from time to time, without prior notice. Such changes shall become effective immediately upon their publication on the Website. Your continued use of the Website shall be considered irrefutable evidence of your consent to the Privacy Policy after its amendment.
The provisions of these Terms of Use refer to both women and men equally, and the use of the masculine form is for convenience only.
- Information Submission and Use
The Company respects the privacy of its website’s users and has created a privacy policy that explains the users’ rights and obligations regarding personal information disclosed by users to the Website.
Given that the Website operates in an online environment, you hereby declare that you have been informed that the Company cannot guarantee absolute immunity from penetration into computers or exposure of stored information, and therefore you shall have no claim, demand, or action against the Company and/or the Neopharm Group and/or anyone on their behalf in this regard for any damage, whether direct or indirect, caused as a result of such information exposure.
As part of using the Website, you will be asked to provide personal details such as name, address, email address, phone number, whether you have private medical insurance, and information about products you are interested in or products you will purchase, and more. Some of the aforementioned information items will be marked as “mandatory fields,” without which it will not be possible to use the Website’s services. The use of this information is intended to enable marketing and sales, and also to improve and optimize the services on the Website. You must provide only accurate and complete details, and you hereby confirm the accuracy of the details you have provided. Some of the information provided is statistical in nature and does not identify you personally. However, users who enter their details in a way that personally identifies them as stated, hereby give their consent to be included indefinitely in the database managed by the Company in accordance with the Protection of Privacy Law, 1981, and that the Neopharm Group and/or the Company may send them relevant professional material, updates, notices, and various offers. You are not legally obligated to provide information for storage in the database, but some services will not be provided if the information is not provided.
The Company reserves the right to use the details to enable the use of various services on the Website, to improve and enrich the content displayed on the Website. Furthermore, the Company shall be entitled to use these details, either by itself or through anyone on its behalf, for various commercial, advertising, statistical, and marketing purposes, provided that such use is based on the information as a whole and without specific reference to information related to a particular user. The use of these details shall be made only in accordance with this Privacy Policy or in accordance with the provisions of any law. The aforementioned information and promotional material may be brought to your attention by the Company via (a) delivery to your residential address; (b) sending electronic messages to the email address you provided; (c) text messages, including to your mobile phone; (d) automatic dialing systems for transmitting facsimiles or recorded voice messages to your mobile or landline phone.
The Company will not transfer the details of Website users to any third parties (except for corporations within the Neopharm Group), except in the following cases:
- If the Company sells or transfers the Website’s activity to another corporation and/or merges with another entity and/or merges the Website’s activity into another corporation, user details and information collected about them on the Website may be transferred to that corporation, provided that such a corporation accepts the terms of the regulations and the Privacy Policy;
- If the Website is used to commit an illegal act or to enable, facilitate, assist, or encourage the commission of such an act, and the Company wishes to track their use of the Website, prevent access to the Website and/or transfer their behavioral patterns to third parties whose activity of the user harms them.
- If the Company receives a judicial order or instruction from a competent authority instructing it to provide the user’s details to a third party.
- In any dispute or legal proceedings, if conducted, between a user and the Company.
- In the case of services performed by third parties regarding the transaction and purchase of products on the Website, the necessary information for completing the purchase process will be transferred to these third parties, including companies affiliated with the Company, as well as delivery address and phone number for coordinating arrival time with the shipping company.
- In cases where the Company deems it necessary to protect its property and/or rights.
Cookies are small text files which are stored by the Website’s servers through the browser on the hard drive of the computer you are using. On this Website, use is made of Cookies, and you agree to this use by viewing and using the Website. The Cookies do not contain information that personally identifies you, and you are entitled to choose, by changing the settings of the browser you are using, to refuse to accept and store these Cookies. The use of Cookies allows the Website to provide you with fast and efficient service, and also enables the collection of statistical data regarding the use of the Website, and will save you the need to enter your personal details each time in the future.
- Use of Personal Details
When registering to ‘receive additional information’ on the Website, as well as making inquiries for feedback on services offered through the Website, you are requested to enter your personal details as specified above. By entering your personal details, you consent to these details being stored by the Website administrators and included in the database owned and managed by the Website administrators.
Information regarding complaints for further handling may be transferred to the Public Trust Organization (Non-Profit Organization) in order to promote the consumer’s welfare, in accordance with the Public Trust’s procedures, unless the consumer explicitly states that they do not wish to do so. The Website administrators and/or anyone on their behalf shall be entitled to contact you on various matters, marketing and advertising, at your personal address, including mail and email. In addition, the Website administrators and/or anyone on their behalf shall be entitled to use your personal details for internal purposes of the Website, including but without derogating from the generality of the foregoing, for surveys and internal services of the Website.
By entering your personal details on the Website, you grant the Website administrators and/or anyone on their behalf the right to make use of your personal details, and thereby you waive the right to claim against the Website administrators and/or anyone on their behalf in connection with the foregoing. Furthermore, you hereby undertake to indemnify the Website administrators and/or anyone on their behalf for any damage and/or loss and/or expenses (including legal expenses and attorney fees) and/or harm caused to any of them as a result of a claim by you and/or any third party in connection with their use of your personal details as stated.
If you wish to review the personal information provided by you and/or collected by the Website administrators or anyone on their behalf and held in the Website administrators’ database, or if you no longer wish to be included in the Website administrators’ database and/or no longer wish to receive direct mail and/or information about such services, you must explicitly request this in writing from the Website administrators. You must ensure that your request has reached its destination; if the request has arrived, the Website administrators undertake to comply with the request.
When registering or logging in to the Website via Facebook and/or Google, the information we collect from your Facebook and Google accounts is your name, email address, and profile picture. This data is used for quick login to the Website and its purpose is to facilitate the login process and service request. The information is stored in the Website’s database and is used for registration and quick login to the Website and constitutes consent to the Website’s terms of use.
If you wish to remove your user details from the Website and/or have any questions regarding the Company’s privacy policy – please send us a request detailing the user details, you wish to remove and/or your question to: info@eldan.biz.
Use of Other Information
Cookies are small text files stored by the Website servers through the browser on the hard drive of the computer you are using. This Website uses Cookies, and you consent to this use by viewing and using the Website. Cookies do not contain information that personally identifies you, and you may choose, by changing your browser settings, to refuse to accept and store these cookies. The use of cookies enables the Website to provide you with fast and efficient service and allows for the collection of statistical data about Website usage, saving you the need to enter your personal details each time in the future.
The Website administrators electronically monitor your use of the Website, using “cookies” or other means, so that you can enjoy using the Website optimally. By Browse the Website, subject to your ability to block the acceptance of “cookies,” you agree that any use deemed appropriate may be made of other information, including but without derogating from the generality of the foregoing, the transfer of information to external entities, among others, to entities with whom the Company has any commercial collaborations and/or to entities advertising commercial advertisements on the Website and/or to websites linked to the Website via links. It is emphasized again that other information does not include your personal details.
By using the Website, you grant the Website administrators and/or anyone on their behalf the right to make the use of other information about you, and you shall not be entitled to claim against the Website administrators and/or anyone on their behalf in connection therewith. In addition, you hereby undertake to indemnify the Website administrators and/or anyone on their behalf for any damage and/or loss and/or expenses (including legal expenses and attorney’s fees) and/or harm caused to any of them as a result of a claim filed by you and/or any third party in connection with their use of other information about you as stated. It is clarified that such indemnification shall not derogate from the remedies available to the Website administrators and/or anyone on their behalf according to any law.
The Website administrators are not and shall not be considered in breach of a privacy commitment or infringing on user privacy due to any information, as defined in the Computers Law 1995, that could identify users or track them by another, resulting from the use of electronic communications means in general and computer communication in particular. Furthermore, this Website shall be entitled to embed and use display advertising and remarketing list services from Google, which utilize “cookies” or other means for this purpose.
A user may cancel and control the advertising options displayed to them. Details on this option can be implemented via the links provided above – when you visit our website or landing pages, cookies are installed on the device you are using, which allows us to adapt and offer you products that may interest you. Some of the cookies we use originate from third parties, Facebook advertising services, Google, and social networks.
To opt out of cookies, you can block this option in your browser:
To opt out of Google Analytics services – https://tools.google.com/dlpage/gaoptout
To opt out of Google advertising services / ad personalization – https://www.google.com/settings/u/0/ads/authenticated
For information on Google’s use of cookies – https://www.google.com/intl/en/policies/technologies/ads
To opt out/control Facebook advertising services – https://www.facebook.com/policies/cookies
- Right to Access Information
In accordance with the Privacy Protection Law, every person is entitled to review, either personally or through a legally authorized representative with written permission, information held about them in a database. A person who has reviewed information about them and found it to be incorrect, incomplete, or unclear may contact the Company with a request to correct or delete the information, subject to the provisions of the law.
- Disclaimer of Liability
Your use of this Website is at your sole risk. In no event shall the Company and/or the Neopharm Group or any other party involved in the creation, production, or delivery of the Website be liable for any damages whatsoever, including but not limited to, direct, incidental, consequential, indirect, or punitive damages, or damages resulting from loss of profits, loss of data, or business interruption arising from your access, use, or inability to access or use the Website. This limitation of liability also applies to any damage or virus that may affect your computer equipment.
- Indemnification
You undertake to indemnify, defend, and hold harmless the Company, the Neopharm Group, its officers, directors, employees, agents, suppliers, and third-party partners from and against any and all losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from any violation of this Privacy Policy by you, or any activity related to your account (including negligence or wrongful conduct), or by any person who connects to the Website using your account.
- Miscellaneous
This Privacy Policy, together with the Terms of Use and any other agreement entered between you and the Company regarding a specific product or service, constitutes the entire agreement between you and the Company and supersedes all other agreements, representations, and understandings, whether written or oral.
You may not modify or amend this Privacy Policy without the Company’s prior written consent.
If any provision included in the Privacy Policy is determined to be unlawful, invalid, or unenforceable under existing law or under any future law, then you understand and agree that the section or provision determined to be unlawful, invalid, or unenforceable shall be severed from the remaining terms and provisions without affecting the enforceability of all remaining provisions and sections.
The activity on this Website and all matters related thereto, including this Privacy Policy, shall be governed solely by Israeli law (without reference to foreign law), and the exclusive jurisdiction for any dispute concerning the Website and its use and/or the interpretation of the Privacy Policy shall be vested in the competent courts in Tel Aviv.
All section headings used in this agreement are for convenience of reference only and shall not be considered in the interpretation of the Privacy Policy or in determining their meaning.
© All rights reserved – Eldan Electronic Instruments Ltd. E.&O.E. 07.2025